Consumer and patient complaints about IME physicians isn’t useful or transparent when complaints are often disposed of with confidential oral, written, remedial cautions that are not part of the public record. The lack of information about these cautions is putting vulnerable and often cognitively impaired auto accident victims at risk. The public is never told about prior complaints about IME providers and it’s recently come to light that the CPSO isn’t reviewing their own past decisions about member doctors while investigating subsequent complaints. Vendors of medical opinions are assured that they are able to abuse accident victims with impunity when the College fails to follow the regulations that obligate them to consider a member’s prior complaints.