The embattled independent adjusting profession has never faced so much scrutiny; yet at the same time pressure builds for adjusters to deliver results while making do with less. This can lead to professional liability claims.
Fortunately, the industry can train adjusters to employ practices to reduce the risk. Adjusters and their errors and omissions (E&O) insurers should also be aware of effective strategies to defend such claims.
http://www.claimscanada.ca/issues/article.aspx?aid=1003059584&er=NA