In 2005, the Ontario government enacted the Accessibility for Ontarians with Disabilities Act. This law was passed out of a concern that our province was doing a poor job accommodating the needs of the 15.5% of Ontarians with a disability. This legislation establishes standards that must be met by government agencies, non-profit organizations and private businesses to accommodate the needs of people with disabilities in the following areas: customer service, information and communication, buildings, employment and transportation.
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