The most frequent problem identified by the respondents was their clients’ reported inability to get any traction with the ICBC adjuster. The high frequency of this response is of course in part due to the number of respondents whose practice is based on MVA cases. The other primary problem for claimants attempting to resolve problems on their own is the sheer complexity of the systems with which they have to deal and the number of issues that require resolution. These problems result in the claimant feeling overwhelmed and under too much stress to further pursue the case without legal assistance.
http://www.cfcj-fcjc.org/
http://us5.campaign-archive1.