On April, 1, 2016, Ontario’s Licence Appeal Tribunal’s (LAT) Automobile Accident Benefits Service (AABS) was officially open for business. After 26 years, the Financial Services Commission of Ontario (FSCO)’s Dispute Resolution Group stopped accepted new applications. The transfer of responsibility has created considerable apprehension among its users. FSCO was flooded with new applications in the weeks leading up to April 1st. For many, it’s a matter of ‘better the devil you know.’ What will this change mean for stakeholders? Will it really be different?
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