• FAIR – supporting auto accident victims through advocacy and education
  • FAIR – supporting auto accident victims through advocacy and education
  • FAIR – supporting auto accident victims through advocacy and education

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Use of digital channels increasing, but technology can’t fully replace human connections during auto claims process: J.D. Power U.S. study

by Admin4

Millenials’ customer satisfaction with the auto insurance process in the United States, while still the lowest among all generations, is improving and carrying the rest of the industry with it, according to the J.D. Power 2016 U.S. Auto Claims Satisfaction Study.

http://www.canadianunderwriter.ca/insurance/use-digital-channels-increasing-technology-cant-fully-replace-human-connections-auto-claims-process-j-d-power-1004102544/

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