On September 22, 2015 ND was a driver of a car was struck while attempting to make a left turn. ND applied for and received benefits under the SABs. Aviva initially paid for medical benefits. ND received heat/TENS, massage, physiotherapy, acupuncture, and chiropractic care. ND asserts that she continues to experience the effect of the sustained injuries, and her medical providers have recommended a chronic pain management program.