Information is of utmost importance in insurance litigation and obtaining clinical notes and records, medical reports and other medical documentation is an everyday requirement. It is not very often that we see insurance companies pushing back on the costs associated with this necessary task. For the most part, it appears that when a practitioner or facility requests an amount for the purpose of obtaining records, insurers or their counsel usually pay it because the information contained in the records is so vital to the proper management of the claim.
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