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I was rear-ended in stop-and-go traffic on the highway. I wasn’t at fault. The car’s residual value is greatly affected and I would like to have it written off – but the insurance company wants to repair it. It has overappraised my car at $11,800 and says repairing it will cost $8,100. But I checked with several dealerships who say my car was worth only $6,000-$9,000 before the accident and will be worth $3,000-$4,000 after the repairs. I have a loan of $10,150, but I’m willing to meet somewhere in the middle at $10,000 – between the repairs and the cost of the rental car, it’s already costing the insurance company at least that much. How can they do this to me? – Sylvanna, Toronto

https://www.theglobeandmail.com/globe-drive/culture/commuting/my-car-lost-value-in-a-rear-ending-but-the-insurer-wont-write-it-off/article35986680/