Re “Shameful attempts by auto insurer to fight paying a teen with catastrophic injury” (Michele Mandel, Jan. 18): Ontario’s auto insurance coverage has become a scandal — far too many injured car accident survivors are unable to access the recovery resources they need. We pay the highest premiums in Canada and yet insurers continue to deny claims, even to those as injured as this young lady was. It’s outrageous and we should all be concerned that this could happen to someone we love or someone we injure. Either way, we aren’t paying premiums so insurers and their lawyers can harass and intimidate Ontario’s injured or disabled citizens. Michele Mandel’s column tells us that this shameful behaviour is reason enough to not leave insurers in charge of fraud investigations when it’s clear they cannot be trusted in a position of power. Aviva’s apology is too little, too late and evidence that greater oversight and regulation of the insurance industry should be a priority for our government.
RHONA DESROCHES, CHAIR. FAIR ASSOCIATION OF VICTIMS FOR ACCIDENT INSURANCE REFORM
(Agreed)
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