It is odd to consider changing the disciplinary process for adjusters when there is no adequate process in place for hearing those complaints in the first place. In fact, we were unable to find any record on the Financial Services website that documents any complaints at any time about any adjuster. Could this lack of openness about complaints have resulted in no complaints being heard officially by the Advisory Board (AB)?
http://www.fsco.gov.on.ca/en/insurance/Documents/IDRC-2013.pdf