The legal and insurance worlds are abuzz with a recent decision of the BC Supreme Court. In the decision Arsenovski v. Bodin, 2016 BCSC 359, an adjuster with BC’s provincial auto insurer (ICBC) wrongfully accused a new immigrant — who had limited English skills and no real understanding of the auto insurance system — of making fraudulent insurance claims. The investigation very nearly resulted in a criminal trial for Danica Arsenovski, who was in her early fifties and had recently fled Yugoslavia with her husband.