Author Archives: Admin4
Zia and Security National/Monnex 2016-06-13 Arbitration, Expenses, FSCO 4935
https://www5.fsco.gov.on.ca/AD/4935
At the Pre-Hearing of this matter before me, the parties agreed to a schedule for the exchange of materials for the Preliminary Issue Hearing. At that time, counsel for the Applicant advised that his client was committed to attending the Insurer Examination. Nevertheless, in part as a result of the history of the Applicant’s conduct, counsel for the Insurer thought it appropriate and necessary to have the Preliminary Issue Hearing proceed.
Veeran and State Farm 2016-06-13, Arbitration, Final Decision, FSCO 4934.
https://www5.fsco.gov.on.ca/AD/4934
At the outset of the Hearing, State Farm moved to exclude a report obtained by the Applicant from a chronic pain specialist which had been served in accordance with the Code prior to the Hearing commencement. I ruled that the report was admissible since the author of the report was listed on State Farm’s witness list for cross-examination. State Farm also sought to have excluded an accounting report that calculated the quantum of the income replacement benefits that should be paid. The report was served in accordance with the Code prior to the Hearing. Given the compliance with the Code, I ruled that the report would not be excluded. If an Insurer is concerned that it will not have sufficient time to serve responding material, it should address the issue of the timing of service of reports at the Pre-Hearing stage.
IBC backs replacement of the FSCO with FSRA
“The regulator must be an effective model for excellence for financial sector regulation in Ontario, with a mission to protect and promote a broad range of consumer interests in a manner that is proactively responsive to changing consumer needs, as well as adaptive to new and sometimes disruptive future technology.”
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Canada Auto Insurance Providers Must Connect with Customers through Technology
The recent J.D. Power 2016 Insurance Digital Evaluation Study highlighted a rift between consumers and insurance companies online. The study (in its fifth year) found that only 55 per cent of those asked would return to their insurer’s website to have service needs met. Updating a user profile or adding a driver or vehicle to a policy were the largest frustrations for customers, scoring the lowest satisfaction points.
Claims settlement a particularly “fuzzy concept” for Quebec drivers, new poll suggests
Less than a week after a survey commissioned by the Financial Services Commission of Ontario found that only 10% of Ontario drivers reported being “very knowledgeable” about the elements in a standard auto policy, a new poll has found that many Quebecers do not understand how their auto insurance works.
Appeal court ruling ensures client receives assessment
The Ontario Court of Appeal’s decision to have an injured appellant’s fee agreements with two law firms reassessed shows that the court felt a need to step in and ensure the client was not deprived of his right to an assessment, even though he urgently needed the money, Toronto personal injury lawyer Darryl Singer tells Legal Feeds.
By the Numbers: 2015 WSIB Statistical Report Now Available
The Workplace Safety and Insurance Board (WSIB) today released its By the Numbers: 2015 WSIB Statistical Report. The report highlights trends in injuries, illnesses, recovery and return to work in Ontario’s overall prevention system and industry sectors.
FSCO Mandate Review Recommends Changes to Auto Insurance Regulation
The panel recommends that a new Financial Services Regulatory Authority (FSRA) be established, and it should exercise both prudential and market conduct functions. The panel – comprised of George Cooke, James Daw and Lawrence Ritchie – made its recommendation to create FSRA in an interim report released in November, 2015. The final report, dated March 31, was made public Monday and contains 44 recommendations.
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