• FAIR – supporting auto accident victims through advocacy and education
  • FAIR – supporting auto accident victims through advocacy and education
  • FAIR – supporting auto accident victims through advocacy and education

The Independent Insurer Medical Examination IME/IE

‘FAIR – supporting auto accident victims through advocacy and education’

DUTY OF EXPERT

Rules of Civil Procedure 4.1.01  (1)  It is the duty of every expert engaged by or on behalf of a party to provide evidence in relation to a proceeding under these rules,
(a) to provide opinion evidence that is fair, objective and non-partisan;
(b) to provide opinion evidence that is related only to matters that are within the expert’s area of expertise; and
(c) to provide such additional assistance as the court may reasonably require to determine a matter in issue.
Duty Prevails
(2)  The duty in subrule (1) prevails over any obligation owed by the expert to the party by whom or on whose behalf he or she is engaged.
                                                                                                                              ________________________________________________________________________________

FAIR believes that our government can and should do a better job to ensure that all accident victims are treated fairly so that they have the best possible chance of reaching maximum recovery after an automobile accident.

Ontario’s accident victims are legislated to attend Independent Medical Examinations (IME or IE) when they make an insurance claim. Unlike any other visit to a doctor, claimants have no choice in who their assessor might be, that decision is made by their insurer.

During an IME, vulnerable and injured accident victims are no longer ‘patients’ but are now ‘clients’ to whom the physician owes no ‘duty of care’. Far too often the assessor provides an unqualified, biased or shoddy assessment that becomes part of a claimants’ medical file. Rehabilitation and benefits are often discontinued based on a flawed report and it can take years to have treatment and benefits reinstated.

Worse yet, our government now intends to fine claimants $500 for failing to appear at an assessment when ordered to do so. Accident victims should be very concerned when attending these assessments when there is no real and reliable oversight, no way of knowing whether that assessor has a multitude of complaints about the quality of their work that their College has kept secret and out of sight. A recent search of the FSCO Arbitration Unit Decisions found that the Arbitrators have described what they are asked to accept as ‘evidence’ as “inaccurate, failed, misleading, defective, incomplete, deficient, not correct and flawed” in only two of the more recent Decisions.

How is the vulnerable and sometimes brain-injured accident victim supposed to ferret out the information on secret College censures that have kept the public in the dark about the quality of the medical services provided to Ontarians? Are accident victims supposed to call the FSCO for passwords so that their Decisions are accessible for reading? Adverse comments about IME vendors are deeply buried in Decisions few accident victims ever read. So the accident victim is kept in the dark about the qualifications of the IME assessors and must attend at his/her own risk. For this reason alone, Ontario’s MVA victims shouldn’t attend assessments without a family member or friend to accompany them to keep notes and records.

This has worked out well for Ontario’s insurance industry and for those for-hire physicians who provide insurers with the medical reports used to decide whether or not an injured claimant is entitled to treatment and benefits. The lack of accountability has allowed a small group of pro-insurer physicians and assessors to operate without fear of consequences while providing insurers and our courts with flawed and substandard IME reports. Reports that are then used to disqualify legitimately injured auto accident victims.

Seriously injured claimants will never get fair treatment unless/until the quality of insurer assessments (IMEs) denying them policy benefits (including treatment benefits) finally improves.

Poor quality insurer assessments have been an enduring problem for Ontario auto accident victims. Some of the medical assessors and medical authorities who have been the key architects of our insurance compensation system have the opinion that many injured claimants exaggerate their impairments for opportunistic gain.

Some of these ‘experts’ have been sketchy characters. For example, when No-Fault insurance was first adopted, for several years Dr. James N. Sears http://www.torontosun.com/news/torontoandgta/2008/12/31/7891486.html passed himself off as the Ontario “medical authority” on opportunistic fraud in the auto insurance casualty context. Dr. Sears wrote many articles denigrating injured Ontario auto accident claimants by painting them as “fraudsters”. But as it turned out – the auto insurers’ “medical authority” on fraud, Dr. Sears, wasn’t even a licensed physician. His licence to practice medicine had been revoked a year before he became the industry’s most prolific “medical authority” on medical fraud. But Dr. Sears set a standard of claimant bashing and abuse that became acceptable and it continues to this day. Some physicians whose sole source of income is through insurer sponsored IMEs have, through their reports, disqualified many thousands of legitimate and vulnerable accident victims.

Sure, there are good and bad assessors, but that is the problem in a nutshell. Shouldn’t ALL IME reports be accurate when the quality of life for our most vulnerable citizens lays in the balance?

So FAIR will instead be looking to more credible voices. We will be looking to the impartial Judges and Arbitrators to see what they have had to say on the topic of the quality of the IME product in Ontario. Surely we can trust the Judges and triers of fact. They speak to us through their Decisions and so we will look to those Decisions and provide their commentary aimed at the assessments they wade through on a daily basis as they adjudicate cases.

FAIR believes all ‘rogue’ assessors ought to be purged from the system – whether providing (on a fee for service basis) substandard, unqualified or flawed assessments to insurers – or to plaintiff lawyers – or to both.

FAIR believes that any assessor who has been the subject of repeated adverse judicial commentary due to unqualified, incomplete, or shoddy assessments – that assessor should be barred from participating in the system (a suggestion made in a recent Toronto Sun column).“If a judge or arbitrator has made critical or adverse comments concerning a health professional make the comments public rather than leave them buried in decisions that few read. Allow adverse comments made about a health professional to be used against the health professional in subsequent cases and disallow the use of any professional who has been the subject of three adverse comments. We can get rid of shoddy, biased independent medical examinations — but only if we want to.”     (http://www.torontosun.com/2012/11/30/concern-for-professional-reps) Saturday December 01, 2012.

In the interests of ending the practice of tolerating substandard IMEs/IEs, here are links to cases with quotes from the triers of fact that speak to the quality of these (IME/IE) assessments. We’ve posted the links to columns and articles related to the decisions at the bottom of the excerpts.

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Fournie and Coachman Insurance [+] Arbitration, 2010-02-12

https://www5.fsco.gov.on.ca/AD/1082

I have two concerns with MDAC’s assessment of Mr. Fournie. Firstly, there was no evidence presented at the hearing to indicate that the MDAC assessors had consulted on the final opinion, had seen the executive summary or, in fact, agreed with the final opinion. The executive summary and final report did not indicate that the individual assessors had signed off on it. Dr. Ameis, who is the controlling mind behind MDAC, stated that before completing the executive summary he did not consult with the psychiatrist or occupational therapist who assessed Mr. Fournie for MDAC. He gave evidence that he had consulted with Dr. MacCallum, but could not remember where or when and would not be able to provide proof of a consensus meeting with him. He gave evidence on cross-examination that he did not consult with the psychiatrist or occupational therapist when determining Mr. Fournie’s final WPI percentage. Demetrios Kostadopoulos, the occupational therapist who gave evidence for Coachman, stated that he did not know if his assessment was provided to subsequent assessors. Furthermore, he was not provided with other assessors’ reports, nor did he have any recollection of MDAC’s executive summary being provided to him.

Secondly, Dr. Ameis’ evidence on assigning a WPI of 26% to Mr. Fournie also causes me concern. Dr. MacCallum, in his report, clearly states that he leaves the determination of the final WPI to the consensus process. Dr. MacCallum does not give his opinion on Mr. Fournie’s final WPI and Dr. Ameis provided no evidence that he ever got an opinion from Dr. MacCallum on Mr. Fournie’s final WPI. Dr. Ameis stated that he did consult with Dr. MacCallum, but cannot remember when. For an issue as important as the determination of an individual’s impairments and that individual’s access to future benefits, one would think MDAC would have taken more care in keeping records of its assessments. I find that Dr. MacCallum did not give a final opinion on Mr. Fournie’s WPI. Instead, I find that the final WPI percentage score is Dr. Ameis’ opinion.

Comments are closed.

Ms. G and Pilot Insurance – 2 [+] Arbitration, 2006-03-16

https://www5.fsco.gov.on.ca/AD/2313

On the other hand, I have continuing references in reports to ongoing dental problems, as well as the unchallenged testimony of the Applicant. The CAT DAC report, itself, notes continuing complaints in this regard, but as Dr. Ameis conceded, “all of us may have missed the dietary problems arising from the facial smash.” Dr. Ameis was of the view, however, that there was insufficient information to presently make a rating; he recommended repeating the CAT DAC. He was of the view that a nutritionist, a dentist or a dental specialist was required.

The search for the truth is crucially important. Finality and cost effectiveness is also important. Having had a chance to review the medical documentation and to examine Ms. G, and having failed to properly assess all of her impairments, the present applicable remedy in this particular case is not a “do over” by the CAT DAC, which may then require assessments by other practitioners, followed by recalling witnesses or calling new experts. Rather, in my view, the proper course is for an adjudicative assessment to be made as best one can on the basis of the available evidence. I am strengthened in this decision by a concern in this specific case as to whether the open minded neutrality expected of a CAT DAC may be somewhat clouded by, perhaps subconsciously, a very human impulse to sometimes endeavour to justify one’s prior conclusion.

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Fisher and Allstate [+] Arbitration, 2006-07-19 A04-002455

http://www.fairassociation.ca/wp-content/uploads/2013/02/Fisher-and-Allstate-+-Arbitration-2006-07-19-A04-002455.pdf

The assessment team assembled by Independent Claims Evaluators Inc. consisted of Dr. Michael Lacerte, a specialist in physical medicine and rehabilitation, Dr. Paul Cooper, a neurologist, and Ms. Moira Hunter, an Occupational Therapist. There was no psychiatrist. As well, there is no dispute that, of this team, only Ms. Hunter met with and assessed Mr. Fisher.

A second, perhaps even more serious problem with the approach taken by the DAC is their failure to conduct an in-person assessment of Mr. Fisher. While the protocol clearly allowed a record review only where the records clearly supported a finding of catastrophic impairment, and the DAC so found, a negative finding demanded an in-person assessment.

While Mr. Kirby pointed to the participation of the occupational therapist as satisfying any mandate for an in-person assessment, I do not agree that the assessment by one member of the DAC team, who is not a mandatory discipline for such an examination, constituted the necessary in-person examination for the purposes of the guidelines. [See note 5 below.]

Note 5: I also accept that Ms. Hunter’s report appears to reach conclusions significantly at odds with the conclusions of other examiners without accounting for such differences. However, given my findings as to the technical shortcomings of the DAC, I need make no specific finding as to the actual conclusions made by any of the assessors.

Having found that the record review would likely lead to a finding of not catastrophically impaired, the assessment team should have moved on to an in-person assessment. Apart from sending Ms. Hunter to Thunder Bay, it did not take this step. Indeed, its own characterization of the assessment was as a “paper review.”

Consequently, whatever the conclusion reached by the DAC team assigned to Mr. Fisher’s case, the process of assessment was doubly flawed.

These flaws in Mr. Fisher’s case are not inconsequential. The failure of the DAC to have the capacity to properly evaluate Mr. Fisher’s claimed cognitive, behavioural and psychological deficits, meant simply that he could not get either a fair or adequate assessment, something to which he had an absolute right under the Schedule.

Comments are closed.

Ritorto and Allstate [+] Arbitration, 2006-03-03

https://www5.fsco.gov.on.ca/AD/2890

In mid-November 2003, a Designated Assessment Centre reviewed Dr. Simone’s proposal to continue Mrs. Ritorto’s therapy. Dr. Ameis relied on the recommended time periods for treatment in theGuideline protocols for his opinion that the plan expense was not reasonable or necessary. In his testimony, he agreed with the underlying theory that no further healing or pain control results from treating soft tissue injuries of this nature beyond six weeks.

Dr. Ameis did not examine Mrs. Ritorto and therefore did not have the opportunity to assess her pre-existing condition or the possibility that her symptoms might fall outside usual norms that would take her out of the Guideline’s treatment protocols. The undisputed evidence is that Mrs. Ritorto’s poor posture aggravated her accident-related symptoms, and Dr. Ameis’ failure to address her poor posture is my reason not to rely on his opinion about Gateway’s treatment.

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Desbiens v. Mordini, 2004 CanLII 41166 (ON SC)

[197]       Dr. Delaney assigned an overall increase in the WPI percentage.     Dr. Ameis criticized Dr. Delaney’s methodology on the grounds that she did not provide adequate reasons explaining her increase in Mr. Desbiens’ WPI percentage. Thus, he contended, it lacked the “defensibility” of his approach.  Reference was made to the following statement at page 64 of the Guides “If the examiner determines that the estimate for the anatomic impairment does not sufficiently reflect the severity of the patient’s condition, the examiner may increase the impairment percent, explaining the reason for the increase in writing.”

[198]       However both experts agreed that once they reached the 55% WPI mark they did not generally spend as much time and detail assessing further impairments.  Dr. Ameis was of the view that the further impairments should be listed but not necessarily quantified to the same extent.  In considering Dr. Ameis’ criticism of Dr. Delaney’s approach it is important to remember that Dr. Delaney, in all of her reports, had found the Mr. Desbiens had at least a 55% WPI without taking into account his paraplegia.  Furthermore, I find that Dr. Delaney did explain the reason for the increase in writing. On page 27 of her report dated March 25, 2001 she states, “If we keep in mind that he was already paraplegic and we add these new impairments, which are responsible for his alteration in function, we can clearly see that he has sustained a catastrophic impairment in the context of his current state and pre-existing medical condition.”  As noted, Dr. Delaney elaborated on these reasons in her testimony.

[202]       I do not accept the approaches used by Dr. Ameis to capture the impact of Mr. Desbiens‘ impairment on his pre-existing paraplegia. With respect to the analogous loss of function approach that Dr. Ameis adopted at trial it will be necessary to refer in some detail to Dr. Ameis report of November 1, 2001 (2001 report) and Dr. Delaney’s report of March 25, 2001 and his testimony at trial to explain how I arrived at this conclusion.

[203]       At page 12 of his 2001 report Dr. Ameis deals with Dr. Delaney’s impairment ratings of Mr. Desbiens right lower extremity as contained in her report of March 25, 2001.  He rejects Dr. Delaney’s impairment scores of 30% for the right hip and 14% for the right knee on the grounds that these impairments were not caused by the car accident but rather arose from the paraplegia.  He then states, “Therefore, I would not accept that the 33% score suggested by Dr. Delaney is in any way applicable.”  It is important to note that Dr. Delaney at page 26 of her report had concluded that the combination of the right knee and right hip impairments resulted in a 40% WPI of the right lower extremity.  Without considering the right lower extremity, Dr. Delaney concluded that the combined whole person impairment would be 33%.  Dr. Delaney testified that she believed that Dr. Ameis’ reference to “the 33% score” was an error as it was clear that he was referring to her impairment rating of the right lower extremity of 40% WPI.  I must say that my impression on reading Dr. Ameis 2001 report was the same as that of Dr. Delaney.

[204]       Following the above quoted statement Dr. Ameis continues:

Final Whole Person Impairment Scoring

Even without entering into a discussion of the applicability of lower extremity scoring of 33%, it should be appreciated that were we to combine 33% with 5% for the neck and 7% for the right upper extremity and 0% for left upper extremity, the AMA Guides table would yield a score of just 41% (which rounds to 40%).  This falls well below the 55% threshold of the definition.

[205]       In my view this clearly confirms that Dr. Ameis’ reference to the 33% score refers to Dr. Delaney’s scoring of the right lower extremity impairment.  I interpret the above quote as meaning that Dr. Ameis did not accept that there was any causal connection between the right lower extremity impairment and the car accident.  However, even if there were no problem with causation, Dr. Delaney’s impairment rating for the lower extremity, when combined with Dr. Ameis’ ratings for the neck (5%) and right upper extremity (7%) still do not achieve the WPI of 55% required by Clause (f).

[206]       When Dr. Ameis was cross examined on this portion of his 2001 report I expected that he would simply say that he had erroneously written 33% instead of 40%.  Had he done so, this would not have altered his conclusion that the final WPI fell short of the 55% requirement.  However, in his cross-examination Dr. Ameis instead insisted that “the 33% came from an out-of-the-box thought that if Mr. Desbiens’ major problem was a loss of ability to transfer then maybe what you should do is try and treat it like someone else who has an inebriated (sic) transfer as for example an individual who has a major abdominal wound and loses their abdominal musculature.”  He then went on to explain how he arrived at the 33% (which has already been described above) and referred to a worksheet which broke the 33% down into its component parts, which he testified was prepared at the time of his report.  Dr. Ameis testified that the 33% was intended to capture all of the impairments other than the shoulder and neck.  When asked why none of this was mentioned in the report Dr. Ameis testified “I did not explain it in the report and that’s my fault…it was not well crafted I did not explain myself.”

[207]       The plaintiff submitted that Dr. Ameis’ explanation of how he arrived at the overall WPI of 40% was essentially an ex post facto modification of his initial opinion in order to create a more reasonable position for the defence.  They submit that it is clear from Dr. Ameis’ 2001 report that he did not accept that there was any impairment caused to the lower extremity by the car accident.  The only impairments that Dr. Ameis found to be attributable to the car accident were the 5% rating for the neck and the 7% for the right upper extremity which results in an overall WPI of 12%.  Counsel for the plaintiffs point out that this is totally inconsistent with Dr. Ameis’ evidence at trial to the effect that had he assessed Mr. Desbiens at a CAT DAC he would have found him to have sustained an overall WPI of about 40%. It seems to me that there is considerable merit to this submission.  However, regardless of his motivation I find that his explanation flies in the face of the clear meaning of his report.  Dr. Ameis has vast experience in preparing medical legal reports.  He acknowledged in cross-examination that great reliance is placed on such reports.   I cannot believe that he would have stated a conclusion based on such a complicated and “out of the box” methodology without referring to it in his report.  If in fact he did do so, his criticism of Dr Delaney’s approach on the grounds that it lacked defensibility, is a case of “the pot calling the kettle black”.

[208]       I also agree with Dr. Delaney that Dr. Ameis’ choice of the hernia to the abdominal wall as causing an analogous loss of function is rather far-fetched.

[209]       With respect to Dr. Ameis’ activities of daily living equivalent approach I agree with Dr. Delaney that the 35% WPI arrived at by Dr. Ameis does not take into account the impact of this impairment superimposed on Mr. Desbiens’ pre-existing paraplegia.

Conclusion

[210]       On this issue I prefer Dr. Delaney’s opinion to that of Dr. Ameis.  I find that when Mr. Desbiens’ impairments are considered in the context of his pre-existing paraplegia that he sustained a catastrophic impairment in the car accident as defined in clause (f) of the Regulation.

Cross-examination of Dr. Ameis On Prior Negative Judicial Comments

[265]        In cross examination, plaintiffs’ counsel sought to impeach Dr. Ameis’ credibility by referring to a number of cases before this court and the Financial Services Commission of Ontario (FSCO) in which negative comments had been made by the judge or arbitrator concerning Dr. Ameis lack of objectivity and impartiality in his role as an expert.

[266]       Defendants’ counsel objected to this line of questioning on the grounds that the credibility of Dr. Ameis should be determined based on the testimony and demeanor of Dr. Ameis in the case before the court and that the comments made by a judicial officer in another case concerning the nature and quality of Dr. Ameis’ evidence is totally irrelevant.

[267]       I indicated to counsel at the time that in the interest of expediency I would permit cross-examination on this issue as well as re-examination and that I would rule on the question of admissibility in my reasons for judgment.

[268]       While both counsel acknowledged that they knew of cases in which this line of questioning did take place they were unable to provide me with any decision in which the issue was the subject of judicial analysis.  However, while the matter was under reserve I came across two cases that, in my view, lead to the conclusion that this line of cross examination is not permissible.

[269]       In R v. Ghorvei[39] the appellant sought to introduce as fresh evidence on appeal, a transcript of a previous trial wherein the main police witness inGhorvei had been the subject of the following comment by the trial judge, “I find that this officer is a compulsive liar.  I do not believe his evidence at all.”[40]  The Court in Ghorvei, after setting out the well-known criteria for the admission of fresh evidence, made the following statement:

The determining issue, therefore, is whether the evidence could reasonably be expected to have affected the result at trial. Of course, it could only have had any effect on the result if it could have been used at trial to impeach Constable Nielsen’s credibility.[41]

[270]       In ruling against allowing this line of cross-examination the court stated:

In my view, it is not proper to cross-examine a witness on the fact that his or her testimony has been rejected or disbelieved in a prior case.[42]

[271]       Ghorvei was followed by R. v. Karaibrahimovic.[43]  In this case the Crown, at trial, cross-examined the accused’s expert witness on the basis that the expert’s testimony was rejected in four other cases.  Furthermore Crown counsel specifically cross-examined the expert by putting to him the conclusions of other trial judges apparently critical of his evidence.[44]

[272]       Based on the inclusion of this cross-examination inter alia the Court allowed the appeal and ordered a new trial.  In doing so the Court specifically stated, “there is no legitimate use to which the trier of fact in this case could have put the evidence arising out of [the expert’s] cross-examination about four other cases in which it was asserted that his opinion was rejected.”[45]

[273]       In my view, I am bound by Ghorvei and influenced by Karaibrahimovic to hold that the fact that Dr. Ameis has been the subject of negative judicial comment respecting his conduct as an expert witness in other cases is not the proper subject of cross examination in this case.

[274]       I do not wish to be understood to say that this line of questioning is impermissible under any circumstances.   If a satisfactory evidentiary basis is laid it may become relevant.  Plaintiffs’ counsel submitted that an adequate evidentiary foundation has been established. He noted that Dr. Ameis, in his examination in chief during the qualification process, stated that he testified in court before.  On cross-examination Dr. Ameis agreed that he may have testified in court on hundreds of occasion prior to this trial and had given expert evidence in arbitrations on perhaps 50 or 60 occasions.  He agreed on cross-examination that an expert medical witness who is not testifying with respect to his or her own patient ought not to act as an advocate and should be as objective or impartial as possible.  When asked whether he had testified as an expert on previous occasions he had done so objectively and impartially and not as an advocate, his answer quite fairly was “I’ve tried”.  In my opinion this is not a sufficient evidentiary basis to support the introduction of the line of cross-examination sought by the plaintiffs.

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